Trade & Wholesale FAQ's
Do you have an MOQ (Minimum order quantity)?
Our MOQ is based on a variety of factors, including product type, and order requirements. To get detailed information we recommend that you create an account with us. Once registered, you'll have access to specific details about MOQs for your desired products.
How long does the application process take?
Our team reviews account applications regularly. Once you've submitted your application, hang tight! One of our team members will be in touch with you shortly to update you on the next steps.
I am a tradesman. Am i eligible?
Your eligibility depends on your order quantity. We work with a variety of Tradies including DIY'ers, but specific requirements may apply based on the size of your order. Feel free to create an account and reach out to our team for more details on eligibility.
Do you accept international enquiries?
Yes, we do accept international enquiries! However, it depends on your order volume and account details. To find out more, please apply above and our team will be happy to assist you with the specifics of international orders.
Is there a lead time for wholesale orders?
Lead times depend on the product and order volume. You’ll receive a projected delivery date once your order is placed and processed. We'll stay in touch providing you with updates on how your order is progressing and communicate the best possible delivery timescale.
How can I contact customer support?
You can reach our customer support team here, or via live chat. Our team is available to assist you with any questions or concerns.